Terms & Conditions

General Terms and Conditions

1. Trade Till Rolls reserves the right to change these terms at any time and we encourage you to revisit them periodically to ensure that you are at all times fully aware of them. Any changes are effective immediately upon posting to the site. Your continued use of the site constitutes your agreement to all such terms.

2. All prices are in Pounds Sterling and exclude VAT @ 20%, which will be added at the checkout stage.

3. Orders will typically be dispatched within 1 working day. If for any reason we do not have sufficient stock to satisfy your order, we will contact you asap to advise an expected delivery date.

4. If you don’t receive your delivery within 5 working days or ordering, please notify us immediately and we will arrange for a replacement or credit to be issued.

5. If a product you received has been damaged in transit, you must ensure that you make a comment about any packaging/damaged boxes when receiving from the courier and record this on the delivery signature documentation. We will then arrange to replace or repair the goods at our cost. We reserve the right not to replace goods damaged by the courier if you have failed to make a comment on the courier’s delivery note at the point of receipt.

6. Orders placed incorrectly may be returned by the purchaser and at the purchasers own cost within 14 days from the point of sale. A re-stocking charge of £8 per order will be applied to all such returns. 

7. Credit or Debit card payments will be debited from your account before the despatch of your items. We will take all reasonable care, in so far as within our power to do so, to keep the details of your order secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party gains unauthorised access to any data you have provided whilst visiting or ordering from our web site.

8. Refund/charge back information. Cancellation of a card transaction made by yourself to your card issuer will be chargeable by Trade Till Rolls to yourself/business at the charge made by your card issuer and any charges made by Merchant services. Any refunds made payable by Merchant Services to your transaction card, will be charged at the Merchants Services administration at time of ordering.

9. Failed-Delivery.

Should the items purchased be returned to sender due to a failed delivery attempt, a refund of the purchase amount less a charge of £9.00 per parcel will be made. This deduction is to cover the cost of both the outbound and return parcel which is applied by the courier.

10. Product Guarantee

Trade Till Rolls prides itself on offering quality products and excellent service. If you are in anyway unhappy with your order, please contact us within 14 days of receipt of goods to highlight any concerns. If we fail in resolving your issues, we may, at our discretion, arrange to collect the products for full refund less a charge of £9.00 per parcel to cover any courier costs incurred.

11. Correction of Errors and Inaccuracies

Whilst we make every reasonable effort to present accurate information and pricing on this website, typographical or calculation errors may occur resulting in incorrect information being displayed. We therefore reserve the right to update any errors, inaccuracies or omissions on this website at any time and without prior notice (including after you have submitted your order). We also reserve the right to cancel and refund orders subject to such errors and to limit quantities subject to stock availability.

12. Intellectual property and copyright 

We are the owner or the licensee of all intellectual property rights in the site, the content and the trade marks’. You must not modify or attempt to modify any part of the content or the site or attempt to gain unauthorised access to the site, the server on which the site is stored or any server, computer or database connected to the site. You may not copy, reproduce, disassemble, decompile, or alter this site in any way. You are also not permitted to republish any part of the site (including content) on another website or in any other medium (print, electronic or otherwise) without our prior written permission. The names, images and logos are subject to copyright, design rights and trade marks of Trade Till Rolls and/or third parties. 

Trade Till Rolls © 2019, Trade Till Rolls is a trading name of Prism Logistical Services Ltd
Express Business Park, Kearsley Road, Ripon, HG4 2RN. Reg No.5634892 England, VAT No.915912520
Published By Corner Creative